Privacy Policy
Last Updated: 22/03/2024
At the Palestinian Artists Consortium, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by Palestinian Artists Consortium and how we use it.
Collection of Personal Information
We collect personal information only when you:
- Purchase products from our site. Information collected includes:
- Name, address, phone number, email address, and order details to fulfill your purchase.
- Note: Payment information is processed securely by our payment gateway, Palpay (Lahza.io), and not accessed or stored by us.
- Subscribe to our newsletter. Information collected includes:
- Email address and name, to provide you with news and updates.
- Contact us via our “Get in Touch Request” form. Information collected includes:
- Name, email address, phone number (optional), and message content to respond to your inquiries.
- Making comments on the site:
- When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
- An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Use of Your Information
Your information is used to:
- Process and manage your orders.
- Send newsletters and communications you have consented to.
- Respond to your queries or requests.
- Improve our website and services.
Sharing Your Information
We share your information with third parties only when necessary to fulfill our services:
- Shipping: Your address is shared with our shipping partner, Aramex, for order delivery.
- Payment Processing: Transactions are securely processed by Palpay (Lahza.io). We do not access or store your payment details.
- Comments: Visitor comments may be checked through an automated spam detection service.
Data Security
We are committed to ensuring the security of your personal information. Data is encrypted and stored on secure servers, and we employ industry-standard measures to protect against unauthorized access, alteration, or destruction.
Rights Over Your Data
You have the right to:
- Access the personal information we hold about you.
- Request the correction or deletion of your information.
- Withdraw consent for data processing (where applicable).
- If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Cookies and Tracking
Our site uses essential cookies and Cloudflare for performance and security, which may collect your IP address. We do not use cookies for analytics or personalization at this stage. However, If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
